We sincerely value our client experience. To ensure we have the capacity to provide exceptional service and a happy salon visit, we have a few guidelines to ensure we can operate effectively as a business.
These terms and conditions regulate the business relationship between you and us. By using Our Website in any way, or by buying from us, you agree to be bound by them.
We are: Glow Pro Beauty
Our address is: Unit 1/72, Wattle Street, Lyneham, ACT 2602
All clients are required to pay a non-refundable booking fee to secure their appointment for any service over 15 minutes. This is to ensure serious interest and to prevent no-shows. The booking fee is deducted from the service at the time of treatment.
We may require to sight your ID or physical CC upon your arrival to reduce fraudulent transactions and scams. Sorry for any inconvenience this may cause you. Alternatively, you can pay in CASH
We pass on a 2.2% credit card fee to clients.
Cancellation for any reason within 72 hours of the booking will result in the forfeiture of the booking fee.
To reschedule an existing booking, please use the link provided in your confirmation email or call the salon, ensuring that you provide a minimum of 72 hours notice.
Due to the significant impact on our schedule caused by last-minute changes, cancellations, and reschedules made within 72 hours will result in the loss of the booking fee, pre-paid service, voucher, or promotion. We appreciate your understanding and consideration for our artists' time.
In the event that OMB needs to reschedule your appointment due to staff illness or unforeseen circumstances beyond our control, your booking fee will remain unaffected. Thank you for your cooperation and understanding.
Arriving late will unfortunately limit the time allocated for your treatment; it will lessen the effectiveness and importantly your enjoyment. Depending on the treatment – it may need to be rescheduled and a new booking fee will be taken. Please plan your route to allow for enough travel time.
It is the law that children cannot attend appointments with you - We are a tattoo parlour and our clientele must be 18+.
Questions about the Terms and Conditions should be sent to: glowprobeauty24@gmail.com
It is important to us that your Personal Information is up-to-date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available at www.glowprobeauty.com
If you have any queries or complaints about our Privacy Policy please contact Parisha at: glowprobeauty24@gmail.com
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Terms & Conditions
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